Four ways to collect. One chain of custody.
A lab order is only as good as the specimen behind it. TrueRoute arranges the collection each patient can actually complete, at thousands of draw sites, at home, by kit or in your own office, and tracks it on the same order from the draw to the result.
The way that suits the patient.
Which ways your account offers is set up with you, and each patient sees only the ones available where they are.
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2,400+Draw sites
Patient service centers across the country, many inside retail stores. The patient picks a nearby site and a time, and walks in with their order.
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2 in 3
A phlebotomist at home
A phlebotomist comes to the patient's home or work, reaching about two in three Americans, and drops the specimen at the lab.
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50
An at-home kit
A prescribed capillary collection kit, a few drops instead of a vein, shipped to the door and mailed back to the lab.
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Your office
In your office
Your own team draws during the visit, with the requisition from the same order, and the specimen goes to the lab.
The draw-site figure is the largest network's own published count; mobile reach is the provider's published figure.
Every specimen, tracked from the draw to the result.
Each hand-off is its own recorded fact on the order, so nobody has to call the lab to find out where a sample is.
- 1
Requisition
Ready the moment the order is authorized.
- 2
Booked or shipped
A visit is booked, or a kit is on its way.
- 3
Collected
The specimen is taken and on its way to the lab.
- 4
Received
The lab has it, or rejects it with a reason.
- 5
Resulted
Results on the order, every version kept.
Every state, named for what it is.
A booked visit, a collected specimen, a specimen the lab received and a specimen the lab rejected are four different facts. The order says which one is true.
- Scheduled
Booked or shipped
A visit is booked, or a kit is on its way to the patient.
- Collected
Specimen taken
The specimen was collected and is on its way to the lab.
- Received
At the lab
The lab has the specimen and is working on it.
- Recollection
Rejected, with a reason
The lab could not use the specimen. The reason is recorded and a new collection is arranged.
Offer collection your patients can finish.
Tell us where your patients are and how you collect today, and we will help set up the right options.